The best way to
obtain Customer Service is via email.
Email - To send Bananas an email, Click Here.
We check for new mail continuously during our working hours and will endeavour to respond in
a timely way. This saves both of us the endless hassle of phone tag. If you're
having a problem or need information, please include enough detail on the form
so we can take action. Make reference to your order number if possible, since
this will speed our response.
For Telephone
Support, please call our main phone number, 415-457-7600.
If you'd like to
leave a voice message for our Web customer service team, you can enter
#106 as soon as the Bananas message begins.We check this extension regularly
during store hours, and also as soon as we open for business
every morning. If you call after store hours your response will be on the next
day.
You can
immediately press either 0 (OPER) or 1 to be transferred to a sales
associate (you don't need to listen to the message,) during store hours. Please let the person answering know that
you are calling about a Web order.
If you already have
established a working relationship with a staff member, you can also immediately
punch in their three-number extension without waiting for the message to be
completed. If you'd like to go directly to their voice mail without waiting for
the phone to ring several times, put a 'pound sign' (#) before their extension
number, and you will immediately hear their message. Wait for the tone and
record your message.
